BAD BAD BAD IDEA !!!!!
I Told Him I am NOT Paying for work I did NOT Agree on!!!
I sit in the waiting room reading a newspaper and waited for my car to get done. I did not see it get raised up on a lift, but I did see a mechanic walking around my car with the hood up during the process of the oil change.
So, they removed the entire charge from my bill and I left with a bad taste in my mind for this business! I did pay for the oil change however because that is exactly the work I agreed on!
He tried to pull another fast one by saying that all he would charge me for is the bulbs and take off the labor!! I SAID NO!! NONE !! AT ALL!!
Great customer service when I needed a tow and new tires. And the price was much better than I expected it to be!
In my opinion, He should be at least written up for his poor customer service skills!!
Will I go back there ? Probably NOT!
I work on my car often when I can. I have rebuilt the entire top half of my engine 5 years ago... I just replaced the entire rear brake system including the lines in this vehicle... And he is trying to tell me that HE WENT AND REPLACED BULBS WITHOUT MY CONSENT ???????
Will I send a friend or family member there ? Probably NOT!
Helpful experienced mechanical people to trust!
Well, After searching for a place to get my oil change done in town, I found Bart's auto had a opening for me to get in and just the oil change done. This was my first time doing business with Bart's auto. I consulted with the nice lady at the front desk about getting a synthetic high mileage oil and Bart was there in the back office and agreed with me on that. All I requested was an oil change, which should have been a little over $40 and some change.
A few minutes pass and I see my car returned to the parking lot, and the mechanic comes to the front desk where I am ready to pay for "just the oil change"... The mechanic proceeded to tell me that my brake light bulbs were out and there were 6 of them and that he went and replaced them and that they would cost me about $6 each bulb.
I have been taking my vehicles to Bart's for many years now. I have been very impressed by the prompt and friendly service. They are honest about things that need to be done now, what doesn't need to be done, and what can wait. The cost is reasonable, too. The towing service they offer is also very prompt, and reasonably priced as well. I highly recommend them.
I was shocked!! in disbelief!! I informed him that HE DID NOT Come out to the waiting room and consult me of this issue so I could make the decision on what I was going to do about it. I also informed them that
Bart's has come to the rescue for me over and over with a tow, a lockout, repairs and even air in my tires and friendly advice. The great attitudes and professional service level of the guys at Bart's reflect Milton's small town values and I will continue to use Bart's whenever I can. :)
I don't deal with SHADY ASS PEOPLE!!!
By this time I was shaking!! I was irate!!
Bart S Auto Repair is a US Car Repair based in Milton, Wisconsin. Bart S Auto Repair is located at 421 Sunnyside Dr, Milton, WI 53563, USA.
Please contact with Bart S Auto Repair using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Bart S Auto Repair opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.